Kathleen Redmond & Associates
 Centre for Character Leadership

Kathleen Redmond, MA, is a passionate advocate of healthy workplace communication. Kathleen has spent over 25 years working in a variety of positions including management, college professor and university lecturer. For the past fourteen years she has traveled North America working in the heart of industry; speaking, training, and coaching in the domain of communication skills. Kathleen is a certified (International Coaching Federation) Executive Coach.

Our associates are seasoned and skillful professionals. We work with large and small businesses to implement concrete processes for improving communication. We support the courageous leaders who choose to strengthen the character, alignment and engagement levels of their workplace for outstanding results.

 Kathleen Redmond

Our Team

         

                                 Lois Tori                       Don Cousens                    Fred Faber

Leadership by Engagement

As a result of our training, coaching and speaking services, you can expect your leaders to:

  • Create an aligned, energized and high performance culture

  • Develop and communicate concrete performance expectations
  • Coach to engage, communicate and collaborate
  • Offer rich, specific, honest and clear feedback
  • Harness conflict for positive results while managing potentially destructive behaviour
  • Practice the Character Business Attributes (respect, responsibility, honesty, integrity, compassion, courage, inclusiveness, fairness, optimism, perseverance and initiative) every day
  • Highly engaged employees
  • Develop a workplace that attracts and retains top talent

Training Programs

LEADERSHIP BY ENGAGEMENT™
Assess your ability to lead “from the inside out” for authentic, results oriented communication. Learn to apply the elements of character: intention, cognitive and emotional intelligence, personality and engagement skills for powerful, collaborative results. Explore the power of giving CREDITTM where due.

COACHING FOR ENGAGEMENTTM
 Discern when to use the right leadership approach: training, setting expectations, SOLVETM, delegating, directing or coaching. Learn how to coach others for practical, collaborative results.

PERFORMANCE MANAGEMENTTM
Clarify your culture using a proven performance management model. Concretely describe performance expectations. Hold a developmental conversation (constructive feedback) using the SOLVETM model.

HARNESSING CONFLICTTM
Explore the leadership role in harnessing conflict and examine the benefits and liabilities of conflict. Recognize the symptoms of conflict and respond in a constructive, proactive manner.

LEADERSHIP BY ENGAGEMENT FOR NEW MANAGERS™
You will be able to make the transition to leadership by clarifying expectations, providing powerful feedback, delegating effectively and holding team building discussions. The Leadership by Engagement 360 degree web enabled assessment will allow you to benchmark your ability to Clarify the Culture, Know your Character, Respect Yourself and Others, Harness Conflict and Build Trust.
 

How We Serve

LEADERSHIP COACHING
One to one coaching sessions for leaders. Discover and build on your individual and unique strengths in aligning, leading and excelling in today’s ever changing workplace. Confidential. Call for complimentary trial coaching session.

LEADERSHIP CONSULTING
Team Interventions. Working with teams to identify root cause of engagement obstacles, determine and implement team building strategies.

CREATE INTERNAL LEARNING SOLUTIONS
We work with you to create your leadership programs and tools.

FACILITATION
We design and facilitate key meetings and team building sessions.

 KEYNOTE PRESENTATIONS
Our team seasoned team is available for keynote presentations.

Assessments

RULES OF ENGAGEMENT ORGANIZATIONAL SURVEY™
Assess, in qualitative terms, your organization’s level of: alignment, practice of values, engagement, loyalty, morale and trust.

LEADERSHIP BY ENGAGEMENT 360° ASSESSMENT™
Web enabled multi-rater tool used to asses an individual leader’s ability to align, engage and energize the workplace. Based on the 5 Strategies; Clarify the Culture, Know Your Character, Respect Yourself, Respect Others and Harness Conflict. Individual or group sessions.

ADDITIONAL ASSESSMENTS
Myers-Briggs Type Indicator™  Reuven Bar-ON EQ-i™  Personality Dimensions™ 
True Colors™ Thomas-Kilmann Conflict Mode Indicator ™

RESOURCES
Rules of Engagement for Communicating at Work: 5 Strategies for Decreasing Conflict and Increasing Collaboration ~ Book
Leading and Living a Character Organization ~ Booklet
Offering Feedback so People Want to Listen ~ Booklet
Hearing Feedback so It Helps, Not Hurts ~ Booklet
Team Project - Focus on Communication ~ Booklet
 

For more information about our products or services please contact:
KATHLEEN REDMOND & ASSOCIATES
CENTRE FOR CHARACTER LEADERSHIP
1111 Davis Drive, 1-174, Newmarket, ON L3Y 9E5
T: 905.478.7962  F: 905.478.7945
www.kathleenredmond.com ~ email: kr@kathleenredmond.com  ~ www.centreforcharacterleadership.com