Rules of Engagement for Communicating at Work - The Book

With candor and great insight, Rules of Engagement for Communicating at Work offers positive,insightful and practical alternatives to behaviors that damage communication, impact performance and fracture relationships in today's workplace. This no-nonsense, shoot-from-the-hip handbook is an expert guide for managers who want to improve productivity, employee morale and retention, and bottom line efficiencies. It's all about making communication work ... at work.


The Five Strategies for Decreasing Conflict and Increasing Collaboration:

Clarify the Culture - identifies the systems, processes and protocols that comprise the nature of the workplace
Know Your Character - explains the impact of individual character on the workplace
Respect Myself - offers strategies for emotional balance while working with others
Respect Others - provides practical skills and tactics for effective collaboration
Harness Conflict - delivers effective suggestions for managing negative and positive conflict

Value to your organization:

• easy to apply handbook for creating a culture that applies effective, respectful communication practices

• targeted strategies to help managers enhance communication

• problem-solution approach for creating clarity and accountability on a day-to-day basis

Centre for Character Leadership, Copyright © 2010