Book Testimonials

Building a Character Culture

Book one in the La Maison du Parc series

Marie-Claud (MC) Lessard, ACC, CEC

Personal Development Coach:


I’ve never seen an organizational performance book where a captivating story and an evidenced-based framework fuse so craftily to stir the leader reader in contemplating the daunting task of creating a character culture in her organization! This third book from Redmond reads like a novel but provokes thought like a leadership classic through its comprehensive and methodical culture-shaping process. The metaphor of the “character home” as the setting for the building of a “character culture” is one of many brilliant ways the author conveys the significance and benefits of morphing reactive workplaces into intention-driven workplaces where TRUST is palpable, VALUES shared, and BELIEFS checked. This book will best serve the leader who embraces coaching as a means of communicating with and engaging the workforce in the context of an important change initiative in an organization of any type or size.

Bob Willard

Author and Speaker:

This book marries the wisdom of Stephen Covey with the story telling of Ken Blanchard…its practical suggestions make it a must-have handbook for leaders who care.

Virginia Hackson

Mayor, Town of East Gwillimbury:

In her usual style, Kathleen provides, through a great story, easy steps to follow when introducing a Character Culture in a business environment. This innovate guide is a true winner!

Stuart Morley

The MBO Group Inc.:

This is more than a book – it is a compendium with a powerful story, well researched insights, and practical tools. This book is definitely a keeper!

Rules of Engagement for Communicating at Work

Ken Blanchard

Co-author of The One Minute Manager and The Secret

Rules of Engagement for Communicating at Work, 5 Strategies for Decreasing Conflict and Increasing Collaboration by Kathleen Redmond, will prove to be a boon to those supervisors and managers who wish to review communication practices in order to promote greater satisfaction for internal and external customers.

Roger HB Davies

CEO, McLuhan & Davies

Kathleen shows how communicating honestly and constructively comes from understanding and developing your own character.

Leadership by Engagement, Leading Through Authentic Character to Attract, Retain and Energize

Christine Tomaselli

Director, Service Culture Development. Starwood Hotels & Resorts Worldwide, Inc.

Leadership by Engagement is a must-read for any manager who wants to improve team focus, communication and productivity: a compelling message delivered with humour and insight, and an excellent resource for new and experienced leaders.

James Finnigan

Director, Labour Relations & Training, North American Construction Group

Kathleen has written a powerful yet simple “how to” guide on engaging employees that can be used by managers and supervisors at all levels, By applying these simple yet often ignored principles, managers will find leading and maintaining high employee engagement the easiest part of their job!