Our Support Team


Our Support Team

Our Support Team work together to support Kathleen and the Associates in their work with the clients.


Terry Russell - Business Coordinator

Rosanne Wild - Assessment Manager

Karen Addison - Resource Materials and Digitial Media

Tom Kernaghan - Writer who supports the books and written materials

Josh LeBlanc – PhD Leadership Candidate who provides research support for books and tools



Role: Terry assists our team with internal coaching and client support

Background: Terry provides general management and sales management expertise to small and medium sized companies primarily in the Telecommunications Industry. Terry’s deep experience, industry network and reputation as a collaborative developmental leader have led to a succession of senior roles with a variety of companies and clients. Terry has an Hons. B.A. from the Ivey School of Business at Western University and has done extensive volunteer work. He is particularly proud of his work with Southlake Community Futures Development Corporation.

Interests: Outside of work he enjoys family and friends, reading, hockey, baseball, football, travel and plays bad golf.



Role: Rosanne is the Centre for Character Leadership’s Assessment Administrator

Background: Rosanne coordinates client surveys and assessments, provides data analytics support, and writes a wide range of materials pertaining to character leadership and culture. She has more than 25+ years’ experience as an Associate Consultant with specific expertise in the areas of leadership assessment and development, and survey design. Whether administering a 360-feedback process for a leadership team, co-facilitating a workshop, or coordinating an employee survey, Rosanne draws on her strong business acumen, good judgement, and emotional intelligence to ensure both organizational and individual expectations are met.

Interests: Outside of work, Rosanne can be found photographing her grandkids, nature, old buildings, and food.



Role: Karen coordinates our resource materials and oversees our website and digital media

Background: Karen is the recently-retired Executive Director of the Character Community Foundation of York Region. During her eight year term Karen applied her strong interpersonal and organizational skills to overseeing their annual signature events which include the Character Community Awards, Celebration of Character Luncheon and Character Community Week.

Currently she is working on specialty projects through her company LiveBrave Consulting. Her approach involves helping to identify the client's end goal and then planning the critical path to work effectively towards achieving that goal.

Working with the client’s team on the management of projects she focuses on the details that sometimes get overlooked in the execution of the project.

Interests: In her new found downtime Karen loves to travel, read and play with her pup Seamus.



Role: Writer who supports the books and written materials

Background: Tom is the owner of OAK, a writing and editing service specializing in story-driven content for individuals, businesses, and communities. Drawing on over 10 years of experience in print and online media, television, and radio, Tom’s strength lies in his ability to capture and express a client’s essential culture through stories that entertain, engage, and persuade. He is passionately focused on what it is that makes people uniquely interesting and powerful. For Tom, stories are more than marketing pieces; they speak to our timeless need to cultivate lasting connections through the clear understanding of what it means to be human and how we can live more authentically.

Today he specializes in book projects and other materials for life and business coaches, and all well-being practitioners who wish to make this world a better place.

Interests: Originally from Toronto, Tom now lives in Kelowna, B.C. where he spends his free time hiking, mountain biking, and seeking out new adventures.



Role: PhD Leadership Candidate who provides research support for books and tools

Background: Joshua is near completion of a PhD in Management at the University of Guelph. He holds a Master’s degree in industrial and organizational psychology and a Bachelor’s degree in psychology. His current research interests include two primary streams: 1) understanding the effects of parenting style on emerging adult career development and 2) responsible management education, curriculum design and pedagogical practices for contemporary emerging adults.

Joshua’s recent publications can be found in the International Journal of Management Education, The Canadian Journal for the Scholarship of Teaching and Learning and the Social and Environmental Accountability Journal. His co-authored works have received best paper awards at the annual meetings of the Academy of Management and Administrative Sciences Association of Canada.

Interests: During his leisure time, Joshua enjoys competing in running and duathlon races across the United States and Canada. A former specialist in the mile (4:06), he now dedicates his time to longer distance endurance racing.


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