Be the change you wish to see in the world. When it comes to building a character culture, this wonderful statement by Mahatma Gandhi is a great resolution for leaders. It's about starting, even in small ways, to demonstrate character values.
If one of your resolutions for 2018 is to instill a 'character' culture in your organization to support business success, why not just start now! And yes, it can take time to change organizational culture, and the only starting point is you. You have authentic power. Shift your mindset from one where making change happen seems like a monumental thing to do, to one where you know you can make a difference. Be conscious of your thinking, your words, and your actions -- and be the change you wish to see in your organization.
As a leader, you are in a position to be a role model for others. Over time, you will notice that your 'character' behaviours are trickling down. People will begin speaking differently to each other and will treat others with more respect; they will also be more transparent and honest, and will respect diverse views. Role-modelling, however, is also about being authentic -- ensuring that your words and your actions match your beliefs and core values.
To take some of the mystery out of the words and actions we're talking about, following is a list of 12 Leadership Engagement Behaviours as outlined in my book: Leadership by Engagement -- Leading Through Authentic Character to Attract, Retain, and Energize:
1. Treat people in a consistently civil manner
2. Tell the truth
3. Listen openly with empathy
4. Conduct yourself in an ethical manner
5. Create an atmosphere of camaraderie
6. Provide autonomy to make decisions
7. Articulate clear, measurable, achievable performance expectations
8. Recognize contributions frequently, specifically and personally
9. Address performance gaps in a timely, private, problem-solving manner
10. Provide opportunities for people to find challenge and significance in their work
11. Ensure training and learning opportunities are available
12. Provide proper tools and resources
In the course of 2018, we will be highlighting these 12 behaviours in our monthly blog -- we hope you will stay tuned!
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Contact me if you would like to learn more about how we can help your organization or department transform toward a Character Culture. We provide solutions, tools and resources to honour your current situation, goals, timelines and budget.
Kathleen Redmond, MA, MCC
Coaching for Performance -- Online Sessions Starting Soon
Coaching for Performance is an intensive two-month program for individuals who lead teams and want to develop their coaching skills. The program offers a rich resource of learning opportunities and practical tools for immediate application. Spend one hour every two weeks with Kathleen (as your facilitator and coach) and other leaders with whom you can practice your coaching skills. The first session starts Monday, February 12th, 2018 via Skype video call between 12:15 and 1:15 p.m. The program includes practice tools and homework, online practice, three of Kathleen's books, assessments to determine your own coaching strengths and opportunities, and post-session resources. Contact Kathleen Redmond for more information or contact Karen Addison to sign up.
Kathleen Redmond is a certified Executive Coach (International Coaching Federation), corporate trainer, Instructor at the University of Guelph, and author of four workplace books.